Adverse effect of social media on generation Z user's behavior: Government information support as a moderating variable

Social media emerged as a primary source of information among young users, but its severe effect on mental state due to information overload, still an area of concern for the researchers. Generation Z users' addiction to the mobile phone/gadgets is increasing with a rise in social media and consequently their behavioral outcomes have transformed completely. Nowadays behavioral issues including stress, fatigue, ‘fear of missing out’ and ‘phubbing’, anxiety etc. rising each day but the relationship among these issues and information overload is less examined. The social media users are unable to filter the trustworthy information due to its enormous size and thus role of information support from government becomes essential. The current study extends the S-O-R theory exploring relationship between the stimulus of enormous information on the responses generated among the Generation Z such as social media fatigue, ‘fear of missing out’, ‘phubbing’ and anxiety. The findings from a sample of 319 users belonging to Generation Z suggest that social media platforms need to understand user's compulsive usage that is resulting into fatigue and consequently anxiety. The role of government information support on reducing fatigue and anxiety is found to be positive. The relationship between ‘fear of missing out’, ‘phubbing’ and anxiety is found significant and shows presence of partial mediation. The study offers significant theoretical and practical implications. It is significant for the service providers and social media platforms to advance interfaces with minimum fatigue for the users and offers information support to the users to reduce stress caused by information load.     

Is online-to-offline customer care support essential for consumer service?

Customer satisfaction is the main pillar for convenient and profitable retailing. The retail sector continuously tried to develop new strategies to improve consumer satisfaction. It is impossible to provide each service directly to the consumer by the retailer. In this direction, the retailer establishes customer care to provide the best service to consumers. Consumer care can provide promotional or prevention services, increasing the consumer's satisfaction level. This study is developed to show the impact of retailers' customer care service for an offline-to-online retailing strategy. The demand is consumer support, advertisement, and selling price dependent. For maintaining consumer service, some free home delivery policies are offered, when consumers ordered more than a certain percentage of the amount. Finally, the total profit of this O2O retailing system is calculated by the classical optimization technique. Some special cases are discussed in the numerical section to prove the impact of customer care services. Numerical results prove that customer care support enhances the profit by 48.20%, whereas investment in the advertisement and home delivery strategy helps the retail industry to earn 44.80% and 16.74% more profit, respectively. Finally, from this study, it is clear that customer care activities are essential to increase the profit of the retailing sector.     

Workplace bullying and presenteeism in the cruise industry: Evaluating the effect of social support

A cruise ship constitutes a unique research laboratory for the study of workplace bullying and presenteeism because of its manifestation of the phenomena and situations that traditionally characterize total institutions. This study analyzes the role of workplace bullying as a potential risk factor for presenteeism in the workplace and the moderating role of social support. Results confirmed that work-related bullying is positively connected to the phenomenon of presenteeism, whereas person-related bullying is negatively related. The findings also confirmed the role of social support, specifically supervisor support, as a moderating agent of this relationship. The supporting details are further elaborated, and the main implications for the future of the cruise industry are presented. The findings can facilitate cruise line companies in designing prevention plans and implementing well-targeted anti-bullying policies according to the type of workplace bullying experienced by workers that can substantially improve their effectiveness.     

Depletion of psychological,financial, and social resources in the hospitality sector during the pandemic

This study details how psychological, financial, and social factors shape employee deviant interpersonal behaviors during a pandemic. Data were collected with a survey of 372 front-line employees of hotels and analyzed with PLS-SEM. The findings showed social disconnectedness and perceived risk of unemployment leads to perceived isolation, which further creates depression in employees. The findings also showed that depression is positively related to employee deviance. Financial strain is a major cause of perceived isolation, depression, and deviant behaviors among front-line employees. Results also proved that social support reduces fear of isolation, depression, and employee deviance. This study provides guidelines that hotels need to understand the psychological stance of employees and design policies to overcome employee perceived fears and psychological disorders.     

“十四五”时期推进新旧动能转换的思路与策略

“十四五”时期是国际经济秩序重塑的关键期、新一轮科技革命和产业变革由孕育发展向形成高潮的关键过渡期、我国跨过高收入门槛的关键期和改革攻坚的关键时期,也是我国新旧动能接续转换的关键时期。加快新旧动能转换对于促进经济持续稳定健康增长、抢占新一轮科技革命机遇和实现高质量发展等意义重大,是我国转换发展方式、调整经济结构、建设现代化经济体系和实现体制机制转型的重要途径。必须深化对新旧动能转换内涵和特征的认识,厘清思路,明确新旧动能转换重点;深化体制机制改革,激发新旧动能转换活力;培育主体,做优做强一批新旧动能转换领军企业和优质中小企业;加快集群建设,形成一批新旧动能转换高地;创新优化要素支撑,夯实新旧动能转换基础;提升对外开放水平,拓展新旧动能转换空间。     

深化学科认知与构建中国特色社会主义政治经济学理论体系

对学科的认知包括认识学科内涵、学科性质与任务、学科发展进路等核心问题,关系到如何构建学科体系,是学科建设的重要内容。从深化学科认知的视角,中国特色社会主义政治经济学的学科发展与理论体系构建,要坚持几个重大原则,包括把中国特色社会主义政治经济学建立在历史唯物主义的基础之上;要以生产关系分析为核心来构建中国特色社会主义政治经济学的理论范式;坚持以人民为中心是中国特色社会主义政治经济学的本质属性;把共同富裕作为中国特色社会主义政治经济学的逻辑主线;以问题为导向研究新时代中国特色社会主义建设的重大理论与实践问题;《中国特色社会主义政治经济学》教材要体现学科的创新发展。     

Digital hostages: Leveraging ransomware attacks in cyberspace

Global institutions face costly infrastructure disruption from cyberthreats such as ransomware attacks. The global threat of ransomware attacks has continued to increase over time. Although it is important to conduct a cost-benefit evaluation and to weigh the risks prior to engaging, a new emerging option of dealing with ransomware attacks should be considered. I outline an interdisciplinary approach to cybernegotiation combining features of online dispute resolution and terrorist hostage theory. In this novel cyber-based dispute system design, the Wade and seek method is the application of traditional hostage negotiation theory used to help businesses mitigate the costs of ransomware attacks.     

基于乡村振兴战略的湖南省乡村治理体系研究

［目的］乡村治理有效作为实施乡村振兴战略的五大战略总要求之一和重要组成部分，对其进行分析有利于完善农村现代化建设以及促进乡村振兴战略的实施。［方法］文章以湖南省为例，采用问卷调查法和Logistic回归模型法对乡村治理体系进行分析，探讨影响区域乡村治理体系的主要因素。［结果］被调查农户的年龄主要集中在30~60岁，年收入主要集中在1万元以上。进而结合Logistic回归模型可知：社区生活组织、村规民约、农村养老服务设施、留守儿童之家、集中性治丧场所以及村务公开等6个变量对乡村治理体系的开展实施正向显著影响，而年龄对乡村治理体系的开展负向影响。［结论］基于乡村振兴战略发展乡村治理体系主要在于创新乡村治理体系，通过分析影响湖南省乡村治理体系的因素，为乡村有效治理提供参考意见，同时充分发挥乡村治理功能实现乡村振兴战略的全面实施。     

江苏省农业绿色发展水平区域差异及趋势分析

［目的］农业绿色发展是保证我国农业可持续发展的有效方式，探究江苏省农业绿色发展水平和地区差异，为我国其他地区农业绿色发展研究提供参考。［方法］文章采用熵权法和层次分析法确定农业绿色发展水平评价指标权重，运用锡尔指数对区域内和区域间农业绿色发展水平差异进行测度。［结果］2012—2017年江苏省农业绿色发展水平有明显提高，绿色供给的得分最高，环境友好和生态制度的得分最低。各市农业绿色发展水平综合指数分析结果表明，苏州农业绿色发展水平最高，南京、无锡次之，连云港、淮安和宿迁农业绿色发展水平较低。锡尔指数分析结果表明江苏省区域内农业绿色发展水平差异都在逐渐缩小。［结论］农产品绿色供给是江苏省农业绿色发展的最大优势，资源节约利用和环境友好发展方面较低，由于经济发展对资源利用强度在持续增加，资源节约利用仍是绿色发展的短板，因此江苏省资源效益利用仍有上升的空间，且区域内发达地区农业绿色发展的带动效应明显。     

名山风景区风景特质理论体系及其实践 ——以武当山为例

名山风景区“人与天调”的风景系统代表了中国独有的山岳文化现象和山水相融的总体特征。在风景自然和文化整体性视角下研究风景系统的形态、类型及其形成原因和规律，分析了风景资源评价和风景特质评价的互补性；构建了“相-制-理”的名山风景区风景特质理论及其实践框架。以武当山为例，探索“以脉绘景”的风景特质之相、“山川流峙”的风景特质之制以及“因脉而成”的风景特质之理。最后总结了风景特质理论作为形态学理论、作为图谱理论、作为地脉文脉认识论实践的整体性特点及其应用前景。